Returns & exchanges
Returns within 7 daysItem must be unused and in original condition.
ExchangesAvailable for defective or incorrect items only.
Return shippingCovered by the customer unless the error is on our end.
Pickup returnsCan be arranged at Red Hills Mall by request.
RefundsProcessed after inspection and approval of the returned item.
Personalised items are made to order and can only be returned if they arrive defective or incorrect.